* This webinar includes a downloadable PDF to follow along during the webinar. The PDF will be sent out via email on Monday, October 24th.
|Dates||Wednesday, October 26 - Thursday, October 27 Add to Calendar|
|Time||5:30pm to 7pm Each Evening - Pacific Time|
|Place||Wherever you are at!|
|Instructor||Bryan Perrin & Cody Gaddie|
|Contact||Heather Lezon (800) 233-3182 Ext. 325|
Download Enrollment Form NOTE: Complete enrollment form and fax to (858) 486-8530
What this webinar is about...
Service Writer Webinar – Selling Diagnostics & Managing Expectations
This webinar tackles one of the toughest issues in almost every shop: communication between writers, customers, and technicians. Translating technician recommendations into sales opportunities sounds like a technical job, but it’s more about managing the expectations, demonstrating value, and having clear boundaries between diagnostics and repairs. The webinar includes many examples and cases that demonstrate how a less adversarial relationship is a win for everyone involved, including your external customers (buyers) as well as your internal customers (technicians).
PLEASE NOTE: All webinar related sales are final. No refunds or exchanges.