Class Cancellation Policy

14-day advance notice entitles you to a full refund, alternatively, you may send a replacement. If you are unable to attend all fees are forfeited, as a 100% cancellation fee applies.

Webinar Cancellation Policy

Webinars and webinar related products are non-refundable once purchased.  Please make sure you are able to attend the webinar and/or the webinar replay's that are offered the following day (only) prior to enrolling as there will not be a refund available for missed webinars.

When you sign up on the website, you should receive an automated confirmation email with your information and links. If you do not receive it, please check your spam folders. If you still cannot locate it, please contact:
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Custom Seminar cancellation policy

Due to travel costs and trainer scheduling:

• Seminar cancellation of 60 days or less prior to the scheduled seminar date will result in a 50% cancellation fee.
• Seminar cancellation of 30 days or less prior to the scheduled seminar date will result in a 100% cancellation fee.

Return Policy for Training Manuals

You may return unused Training Manuals (manuals must be free from any markings or wear and tear and must be in resell-able condition) within 15 days for a full refund (minus shipping and handling).

Questions or concerns about your order?

Contact us by phone:
800-233-3182 ext. 115

Contact us by email:
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Contact us by mail:
ATG, Driven by Repairify
5700 Tennyson Pkwy, Ste 600
Plano, TX 75024-3586