Cancellations and Returns
Cancellation Policy for Classes
A reservation canceled 7 days in advance of the class entitles you to a full refund or you may switch your reservation to another available class in an alternate area. If you do not cancel before the 7 days or cannot send a replacement, you will be charged a 50% cancellation fee. The balance of the amount paid for the class will be credited back to your credit card or applied to a future class.
Cancellation Policy for HANDS-ON Classes
Due to limited seating for the Hands-On classes, the cancellation policy for this class is as follows:
- Cancel up to 31 days from the scheduled course date for a full 100% refund
- Cancel 30 to 15 days from the scheduled course date for a 50% refund
- Cancel 14 days or less from the scheduled course date forfeits any refund
Custom Seminar cancellation policy:
- Cancel 61 days before the seminar date for a full 100% refund
- Cancel 60-31 days before the seminar date for a 50% refund
- Cancel 30 days or less forfeits any refund
Return Policy for Training Manuals
You may return unused Training Manuals (manuals must be free from any markings or wear and tear and must be in resell-able condition) within 15 days for a full refund (minus shipping and handling).
Questions or concerns about your order?
Contact us by phone:
800-233-3182 ext. 115
Contact us by mail:
The Automotive Training Group
7827 Convoy Court suite 408
San Diego, California 92111