Cancellations and Returns
Cancellation Policy for Classes
A reservation canceled 7 days in advance of the class entitles you to a full refund or you may switch your reservation to another available class in an alternate area. If you do not cancel before the 7 days or cannot send a replacement, you will be charged a 50% cancellation fee. The balance of the amount paid for the class will be credited back to your credit card or applied to a future class.
Cancellation Policy for Custom Classes
Custom classes must be canceled 30 days prior to actual seminar date for a full refund. Custom seminars canceled less then 30 days in advance will be charged a 50% cancellation fee.
All credits on account must be used within 24 months from the seminar date.
Return Policy for Training Manuals and DVDs
You may return unused Training Manuals within 15 days for a full refund (minus shipping and handling) and you may return any defective DVD’s for replacement.
Questions or concerns about your order?
Contact us by phone:
800-233-3182 ext. 115
Contact us by email:
Contact us by mail:
The Automotive Training Group
7827 Convoy Court suite 408
San Diego, California 92111